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"I want to thank you
and all the ARCCA employees I have the pleasure to work
with. It's rare that I find a company that gives me such
excellent customer service and delivers a professional
product that makes my job that much easier. It's not just me
saying this as the field staff and attorneys give me
positive feedback on what a good job ARCCA does. We at Utica
are a relatively small company so when we need an expert it
becomes extremely important for us to retain someone that we
can trust and we have found that in ARCCA. Gordon Riebe
"On behalf of our entire
claims department, I wish to extend to ARCCA (especially
Dr. David Gushue) a sincere thank you for
coming to our office to conduct a very well received
presentation. We look forward to incorporating the services
of ARCCA on any warranted case. Dr. Gushue's presentation
was outstanding and helped the staff immensely. Paul J. Graf, AIC "I would like to take the opportunity to thank your organization for all of its help during the year. All cases investigated were completed and have met our company’s guidelines for quality and timeliness. The cases reflect a high level of professionalism which is the type of report required for trial preparation. On an individual level it has been a wonderful experience working with Betty DeMarco. She handles all requests for assistance with training, cases and any follow up required. What a gal!! On the training end I had the pleasure of working with Dave Wirth and setting up a unit training for Construction Defect which I believe is a new area for you with our company. I hope it will provide some work and referrals, we will both benefit from it."
Paul Gallo "I have used ARCCA now with two different firms I have worked for and they always come through - They have outstanding experts both in-house and consultant who work with you and listen to your needs.”
Julia Snow, Esquire “No matter what services I need and no matter how obscure the request may seem (and believe me I have come up with a few really obscure needs over the years and most recently a few weeks ago), ARCCA has been there for me and the law firm that employees me. Besides their superior experts their customer service is top notch. I have been able to get return calls, answers and experts assigned almost immediately in all my cases. If that is not impressive enough, what I also appreciate is the fact that I do not have to worry about excessive expert fees as ARCCA is up-front with estimates and keeping you informed of various costs (such as surveys etc) should they arrive. I have taken advantage of their offers for free educational seminars on more than one occasion (in fact, the owner of this company took the time to present a course regarding velocity and impact) and have to admit that my colleagues and I learned a lot. Over the last year or two, ARCCA has added a new division which is their Medical Division. Now, not only do they have your forensic experts, engineers, but they have your medical support team right at your finger tips with people you can really trust and count on. You just can’t say enough from the phone call to the main desk, speaking with customer service, experts, and specifically: Betty DeMarco, Christy Gorton, David Wirth and the latest member of my contact team Charlene Merringer who is in charge of the medical division. They are all the best.”
Paralegal “ARCCA has provided my clients with unparalleled quality in terms of experts and assistance in formulating case theories in complex cases. I truly sleep easier at night knowing that ARCCA is within arm’s reach to lend support to my clients when it matters most. With ARCCA, the way I practice law has improved, and along with that so has my career satisfaction.”
Brian W. DelVecchio, Esq. "I truly felt that ARCCA was my "partner" in the months prior to the trial and, as the day of reckoning approached, your constant advice and assistance helped guide me through many hectic times and , I believe, was one of the reasons we were able to effectuate a favorable resolution of the litigation."
Attorney
After ARCCA’s Low Speed Impact seminar on June 13, 2002, a Greater Hartford Claims Supervisor for Amica Insurance wrote, “This was one of the most informative and interesting seminars we have seen. We are looking forward to using your services again in the future.”
Amica
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